Klojo Beauty policies
Booking & Cancellation
What happens when you request or change a Klojo appointment.
Enquiring about a slot
Sending a booking enquiry does not reserve an appointment. We will confirm the service, date, time, location or virtual format, and price with you before a booking is completed.
Payment options
The full price of products, services and courses is due at checkout. A booking enquiry does not take payment or reserve an appointment; the team will confirm the details before you pay.
Changing an appointment
If you need to reschedule or cancel, please contact us as soon as possible. Any notice periods and late-cancellation terms will be shown before a client pays.
Virtual appointments
Video and message consultations will display their individual format, price and availability before payment. A free initial consultation may be offered where available.
Consent and suitability
Some treatments require consultation and consent. On the connected site, relevant consent forms will be unlocked only for a registered client after an eligible booking and kept out of public downloads.
Get help
Email info@klojobeauty.co.uk or call 07733 959837 with your booking question.
Need a hand?
Contact info@klojobeauty.co.uk with a question about this policy.